30 days
Request an eligible return within 30 days from the date your order is delivered.
Returns and refunds
Returns made straightforward.
Our return commitment
Eligible products may be returned within 30 days of delivery. Contact our customer service team before returning an item to receive your return instructions.
View the return processRMA required
Contact customer service before sending your return to receive an RMA number and shipping label.
3–5 days
After approval, your bank may require 3–5 business days to display the refund.
01
Payment
Accepted payment methods
We accept Visa and MasterCard. Payment can only be made using a credit or debit card.
Payment is deducted from your account upon order. You will not be charged an amount exceeding the amount approved at the time of purchase.
VISA
Mastercard
02
Eligibility
30-day return policy
We offer a 30-day return policy. You may return an eligible product within 30 days from the date of delivery.
Returned products must be in the same condition in which you received them and must include the original packaging.
Please retain your order confirmation and
delivery information until your return has been
completed.
03
Process
How to return your order
Please complete the following steps before sending a product to our fulfillment center.
01
Contact customer service
Call us at (771) 243-2934 or email support@trycorvelle.com .
02
Receive your authorization
We will respond within 24 hours and provide a Return Merchandise Authorization number together with a prepaid return shipping label.
03
Prepare the package
Print and securely affix the supplied label to the outside of your return package.
04
Send your return
Send the product back to our fulfillment center using the instructions supplied by customer service.
To qualify for a refund, the return must arrive
at our facility within 30 days of your receipt
of the product.
04
Exceptions
Health and hygiene returns
Sealed goods that are not suitable for return due to health protection or hygiene reasons may no longer qualify for return once their seal has been broken after delivery.
05
Refunds
Refund processing
Once our fulfillment center receives your package and confirms that the return meets the applicable requirements, your refund will be processed.
Refunds are credited to the original payment method. Depending on your bank’s processing time, the credit may take 3–5 business days to appear on your statement.
06
Address
Return address
Approved returns should be sent to the fulfillment address below using the return label and instructions provided by customer service.
Fulfillment center